FREQUENTLY ASKED QUESTIONS ABOUT FLOORBALL APPAREL:

HOW DO I CHOOSE THE RIGHT SIZE FOR MY FLOORBALL CLOTHING?

Our training clothing generally has a regular fit, which means that you can usually choose the same size you wear in your everyday clothing.

However, the fit may vary slightly between different models.

HOW SHOULD FLOORBALL CLOTHING FIT?

Floorball clothing should have a comfortable fit that allows for good freedom of movement during training and matches.

The clothing should not be so tight that it restricts your movements, but it should not be so loose that it feels bulky or gets in the way. Your preferred fit is also a matter of personal preference.

WHAT IS THE DIFFERENCE BETWEEN TRAINING CLOTHING AND MATCH CLOTHING?

Training clothing is designed for regular use during practice and should be comfortable, durable and allow for good freedom of movement.

Match clothing is primarily worn during games and is often part of the team’s official kit, featuring the club’s colors, logos, names and numbers.

Using a separate training kit also helps reduce wear on your match clothing.

WHICH MATERIAL IS BEST FOR FLOORBALL?

Lightweight, flexible and quick-drying materials are well suited for floorball, as the sport involves intense movement and high levels of physical activity.

Most of our training clothing is made from 100 percent polyester. The material is lightweight, durable and helps move moisture away from the body to provide a comfortable feel during training and matches.

HOW SHOULD I WASH AND CARE FOR MY FLOORBALL CLOTHING?

Always follow the care instructions for each individual garment.

Wash the clothing regularly after use and allow it to air-dry.

Avoid high temperatures and tumble drying unless otherwise stated in the care instructions, as heat may affect the material, prints and fit.

IS THE FLOORBALL APPAREL UNISEX?

Most of our floorball clothing has a unisex fit and can be worn by everyone.

The fit may vary between different models, so check the product information and size guide for the garment you are interested in.

CAN MY CLUB ORDER CUSTOM-DESIGNED FLOORBALL APPAREL?

Yes. With ZONE CUSTOM, your club can create custom-designed, sublimated match and training clothing featuring your own colors, patterns, logos, names and numbers.

Click the button below to read more about ZONE CUSTOM!

LEARN MORE ABOUT ZONE CUSTOM!

FREQUENTLY ASKED QUESTIONS WHEN YOUR ARE SHOPPING FROM ZONE:

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Standard orders are shipped on the same day when placed before 1:00 p.m. We guarantee delivery within 2–4 business days for all orders within Sweden.

If you have selected home delivery, we will process your order just as quickly, and the shipment may often arrive at your door slightly sooner.

If longer processing times apply, we will always provide information about this on our website. This may occur around Christmas or during sale periods.

We do not dispatch orders on weekends. This means that an order placed on Friday afternoon will not be shipped until Monday.

For international orders, delivery usually takes 2–4 business days. However, delivery to some European countries located farther from Sweden may take up to six days.

WHAT ARE YOUR SHIPPING COSTS?

Standard shipping is free when you spend more than 1,000 SEK / 1,000 DKK / €130 / 2,999 CZK.

If you select home delivery, an additional fee of 19 SEK / 19 DKK / €2 / 42 CZK will apply, as this is a more expensive delivery service.

For orders below 1,000 SEK standard shipping within Sweden costs SEK 59, while home delivery costs SEK 79.

You can click the button to find all available shipping options for other countries.

SHIPPING INFORMATION

CAN I TRACK MY ORDER?

You can find information about your order in the order confirmation sent to the email address you provided when placing your order. The email also allows you to track your order and follow its progress before delivery.

The email contains an order number, which you will need if anything has gone wrong with your order.

CAN I RETURN AN ITEM?

Of course, you can return an item. We apply Swedish consumer protection legislation, which gives you the right to return an item within 30 days.

Please note that customers are required to pay a return fee, which is part of our standard return procedure. The product must be returned in its original condition, as received, and must be unused.

Always use the original box when returning an item.

HOW CAN I CONTACT YOU?

For specific questions about an order or assistance with placing an order, the easiest way to contact us is by emailing [email protected].

We handle inquiries in the order in which they are received and respond on business days between 8:00 a.m. and 5:00 p.m.

SEND US AN EMAIL!